Terms of Service

These Terms of Service ("Terms") govern your use of the BRAWWEBTECH LLC website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using the BRAWWEBTECH LLC website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

BRAWWEBTECH LLC provides game and application development services, including but not limited to:

• Game development for various platforms
• Mobile application development
• Web application development
• Custom software solutions
• Consulting and technical support

3. User Obligations

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account information
• Use our services only for lawful purposes
• Not interfere with or disrupt our services
• Not attempt to gain unauthorized access to our systems
• Respect intellectual property rights
• Comply with all applicable laws and regulations

4. Prohibited Uses

You may not use our services to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to systems
• Interfere with the proper functioning of our services
• Engage in any form of harassment or discrimination
• Distribute malware or other harmful software

5. Intellectual Property Rights

5.1 Our Rights

All content, features, and functionality on our website, including but not limited to text, graphics, logos, and software, are owned by BRAWWEBTECH LLC and are protected by copyright, trademark, and other intellectual property laws.

5.2 Your Rights

You retain ownership of any content you submit to us. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute your content in connection with providing our services.

6. Payment Terms and Refund Policy

6.1 Payment Methods

We accept the following payment methods for our services:

• Visa credit and debit cards
• Mastercard credit and debit cards
• Stripe payment processing
• Bank transfers (for enterprise clients)
• Other payment methods as agreed upon in writing

6.2 Payment Terms

Payment terms for our services are as follows:

• Project Deposits: A 50% deposit is required to commence work on custom projects
• Milestone Payments: For large projects, payments may be structured around project milestones
• Final Payment: Remaining balance is due upon project completion and delivery
• Recurring Services: Monthly or annual services are billed in advance
• Late Payments: Payments not received within 15 days of due date may result in service suspension

6.3 Pricing and Fees

Our pricing structure includes:

• Service Fees: All fees are quoted in US Dollars (USD) unless otherwise specified
• Taxes: Applicable sales tax will be added to all charges where required by law
• Price Changes: We reserve the right to modify pricing with 30 days written notice
• Additional Services: Any additional work beyond the original scope will be billed separately

6.4 Refund Policy

Our refund policy is designed to ensure customer satisfaction while protecting our business interests:

6.4.1 Eligible for Refunds

• Service Cancellation: Full refund if service is cancelled before work begins
• Quality Issues: Partial or full refund if delivered work does not meet agreed specifications
• Technical Problems: Refund for services that cannot be delivered due to technical limitations
• Unforeseen Circumstances: Refund if we are unable to complete the project due to circumstances beyond our control

6.4.2 Not Eligible for Refunds

• Completed Work: No refunds for completed and delivered projects that meet specifications
• Change of Mind: No refunds due to client's change of mind after work has commenced
• Delayed Communication: No refunds for delays caused by client's failure to provide timely feedback
• Third-Party Issues: No refunds for issues caused by third-party services or platforms

6.4.3 Refund Process

• Request Period: Refund requests must be submitted within 30 days of payment
• Review Process: All refund requests are reviewed within 5 business days
• Processing Time: Approved refunds are processed within 10-15 business days
• Payment Method: Refunds are issued to the original payment method used
• Partial Refunds: May be issued based on work completed and value delivered

6.5 Dispute Resolution for Payments

In the event of payment disputes:

• Direct Communication: We encourage direct communication to resolve payment issues
• Documentation: All disputes must be supported by relevant documentation
• Mediation: If direct resolution fails, we may engage in mediation services
• Legal Action: As a last resort, legal action may be pursued in accordance with governing law

6.6 Currency and Exchange Rates

For international payments:

• Base Currency: All prices are quoted in USD
• Exchange Rates: Exchange rates are determined by your payment processor
• Conversion Fees: Any currency conversion fees are the responsibility of the client

7. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or other operational reasons. We will provide reasonable notice when possible.

8. Limitation of Liability

To the maximum extent permitted by law, BRAWWEBTECH LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.

9. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness of information

10. Indemnification

You agree to indemnify and hold harmless BRAWWEBTECH LLC, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services or violation of these Terms.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use our services will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Laramie, Wyoming.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: [email protected]
• Address: 1313 Person St, Laramie, WY 82070, US
• Company: BRAWWEBTECH LLC

17. Entire Agreement

These Terms constitute the entire agreement between you and BRAWWEBTECH LLC regarding the use of our services and supersede all prior agreements and understandings, whether written or oral.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.